
SHIPPING AND DELIVERY
1. Introduction At ALL T20 (allt20.asia), we aim to ensure a seamless delivery experience for our customers. This Shipping and Delivery Policy outlines the terms related to the dispatch and receipt of physical goods, merchandise, and other event-related items.
2. Shipping Locations
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We currently ship orders across India and selected international locations.
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Some remote areas may not be serviceable. If your location is not eligible for delivery, you will be informed at checkout.
3. Processing Time
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Orders are typically processed within 3-5 business days from the date of purchase.
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Processing times may vary during peak seasons, special events, or due to unforeseen circumstances.
4. Shipping Methods & Estimated Delivery Times
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Standard Shipping: 5-10 business days
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Express Shipping: 2-5 business days (subject to availability)
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International Shipping: 7-21 business days (depending on the destination country)
5. Shipping Charges
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Shipping charges are calculated at checkout based on location, shipping method, and order weight.
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Free shipping may be offered on certain products or promotions.
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Customs duties, taxes, and other import charges (if applicable) are the responsibility of the recipient for international orders.
6. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your order on our website or through the respective courier service.
7. Delays & Exceptions
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ALL T20 is not responsible for shipping delays caused by natural disasters, strikes, customs clearance, or other unforeseen circumstances.
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If an order is significantly delayed, we will notify you via email or phone.
8. Damaged or Lost Shipments
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If you receive a damaged package, please report it to our support team within 48 hours of delivery with photographic evidence.
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Lost shipments must be reported within 7 days of the expected delivery date.
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We will investigate and offer a replacement or refund based on our findings.
9. Contact Information For any shipping-related queries, please contact our support team at support@allt20.asia.
This policy is subject to change without prior notice. Please check back periodically for updates.